• According to the regulations of the Customs Administration of the Ministry of Finance of Taiwan, the recipient of a package must first complete the real-name registration process through the "EZ WAY" mobile app for the package to be approved and cleared by customs.
   
• Individuals who, due to specific reasons, are unable to complete the real-name registration cannot be listed as recipients of mailed packages.
   
• Upon receiving the "Tracking Number" and "Tracking Link" provided by our platform via email, users should promptly complete the real-name registration process on the "EZ WAY" mobile app.
   
• The "Chinese Name" used in the "EZ WAY" real-name registration process may not match the "English Name" of the package recipient. Therefore, when declaring, both the Chinese and English names should be provided to customs officers or courier logistics companies to facilitate the customs clearance process.
   
• Please use the complete 3+2 (5-digit) format in the "Postal Code" field. If only 3 digits are filled in, the platform may estimate air shipping costs using a more expensive calculation formula.
   
• For the "EZ WAY" registration process, please refer to the official website of the Customs Administration of the Ministry of Finance of Taiwan.
   

Standards for Exemption/Additional Taxation of Packages:

According to Article 3, "Import Tax Collection," of the "Notes on Online Purchases of Foreign Goods" on the official website of the Ministry of Finance of Taiwan, the standards for exemption/additional taxation are as follows:
 

1. For imported postal items with a dutiable value not exceeding NT$2,000, customs duties, commodity taxes, and business taxes are exempted. However, this does not include tobacco, alcohol, and agricultural products subject to tariff quotas. For items with a dutiable value exceeding RM 2,000, import taxes (duties) will be levied in full. For miscellaneous items, excluding tobacco, alcohol, and agricultural products subject to tariff quotas, customs duties will be levied according to the rates specified in General Rule 5 of the Customs Import Tariff. If the total dutiable value of a single item or items of the same type falling under the same tariff code exceeds RM 2,000, customs duties will be levied separately according to the rates specified in the Customs Import Tariff.
    
2. For postal items imported from abroad, if two or more packages are sent by the same sender to the same recipient on the same arrival date, the dutiable value will be calculated collectively. The term "same arrival date" refers to the date stamped by the postal authority on the package delivery slip.
    
3. For recipients who frequently receive postal items, the exemption provisions of the "Postal Item Import and Export Clearance Regulations" do not apply. (Frequent receipt refers to cases where the same recipient has more than 6 packages cleared under the exemption provisions of Article 7, Paragraph 1 of the "Postal Item Import and Export Clearance Regulations" within a half-year period. The term "half-year" refers to the periods from January to June and July to December each year.)
    

Source:
Official Website of the Ministry of Finance of Taiwan