Q & A

• More books
  According to the agreement, books published by third parties（Buddhist Digest、Amata Publisher and Master Royalty）are only promoted at  ccmati.com bookstore and are not listed on the Dharma Rain bookstore (shopee).
   
• The price is more favorable
  Due to the high handling fees, transaction fees, and commissions charged by Shopee, the costs have significantly increased. Therefore, the prices at ccmati.com bookstore are more economical compared to those on the Dharma Rain bookstore (shopee).
   
• Exempt from postage
  Orders placed through ccmati.com bookstore that meet the specified conditions are eligible for free shipping.
   
• Overseas mail order
  Currently, Shopee officially only has limited access to specific regions, so we have established ccmati.com bookstore to provide global readers with the convenience of online ordering and home delivery.

Single orders exceeding RM60.00 with delivery addresses located in Peninsular Malaysia are eligible for free shipping.

Yes! We offer shipping services to overseas regions, including Hong Kong, Taiwan, China, Macau, Singapore, Australia, Europe, and America.

Overseas readers can use seven currencies, including RMB, USD, GBP, HKD, TWD, SGD, and MYR, and make payments via credit card （Stripe 3DS 2.0 verification technology).

Simply click on the 【Currency】 in the upper right corner of the screen, select your desired currency, and you can switch.

The equivalent exchange between Malaysian Ringgit (MYR) and other currencies is calculated based on exchange rate data provided by Fixer.io.

The website updates every 24 hours and automatically displays the corresponding amounts.

The shipping costs for sea mail to certain regions are not only more expensive than air mail but also take longer and are more time-consuming. Therefore, the option for sea mail is simply not offered.

We sincerely apologize! Since the postal staff in Malaysia are not familiar with Chinese, please provide the "recipient's English name" and "English shipping address" when filling out the mailing information to facilitate the mailing process.

The lighter the package, the less cost-effective the postage; conversely, the heavier the package, the more economical the shipping costs become.

Below is a list of shipping costs for Hong Kong, Taiwan, and the UK as examples:
 

Hong Kong  Converted at the exchange rate of 1 MYR = 1.74919 Hong Kong Dollars (as of 1st Feb, 2025)	Weight of Package	Shipping Fees	Cost-performance ratio / Kg
	20Kg	HK$801.92	HK$40.10 / Kg
	10Kg	HK$467.77	HK$46.80 / Kg
	5Kg	HK$322.64	HK$64.50 / Kg
	1Kg	HK$170.21	HK$170.21 / Kg

Taiwan  Converted at the exchange rate of 1 MYR = 7.39503 New Taiwan Dollars (as of 1st Feb, 2025)	Weight of Package	Shipping Fees	Cost-performance ratio / Kg
	20Kg	NT$3966.69	NT$198.33 / Kg
	10Kg	NT$2470.75	NT$247.08 / Kg
	5Kg	NT$1929.88	NT$385.98 / Kg
	1Kg	NT$892.80	NT$892.80 / Kg

U.K.  Converted at the exchange rate of 1 MYR = 0.181051 GBP (as of 1st Feb, 2025)	Weight of Package	Shipping Fees	Cost-performance ratio / Kg
	20Kg	￡211.52	￡10.58 / Kg
	10Kg	￡121.13	￡12.11 / Kg
	5Kg	￡60.88	￡12.18 / Kg
	1Kg	￡24.02	￡24.02 / Kg

Therefore, relatively speaking, the heavier the (group buy) package, the more cost-effective it becomes as a shopping method.

We sincerely apologize! This payment method is currently not supported. We only accept payments from personal bank accounts (B2C).

According to the regulations of the Taiwan Customs, Taiwan residents must complete the real-name verification process through the "EZ WAY App" to ensure their packages are cleared by customs.

For more details, please refer to the "Ordering Guide for Taiwan Users"

If the information listed above does not address your concerns, please contact us or send your questions via WhatsApp. We will respond to you as soon as possible. Thank you! _/\_